The Old Woman needed to embody empathy and often when I create characters who save others that are overwhelmed with some internal struggle, I find they can't just look kind and giving, they need to have a little hint of wisdom and experience. The wisdom and experience is what makes it seem like they can help solve "the problem, " and that is always in the eyes. There's got to be that inner strength.
My cartoony faces.
The photo liquify technique.